Shipping policy

Prints can be shipped internationally via Royal Mail International Tracked and Signed to any country to which Royal Mail International Tracked and Signed shipping is possible. If your country is not available for checkout for some reason please contact us via info@pardicolor.org and we will see if it is possible to get your print to you. Please note Royal Mail International Tracked & Signed cannot be sent to PO Boxes or Pack Stations, because a signature cannot be captured.

Orders are shipped from the UK and South Africa and shipping price is calculated during checkout. Prints are made to order and packaged by us meaning that they will be with you in around 21 days. Delivery times by Royal Mail International aim to be 3-5 working days within Europe and 5-7 working days for the rest of the world.

When delivering outside of the EU, taxes, customs fees or import duties may apply. You are responsible for paying these taxes, fees and duties to your local authority. For precise information about the costs involved, please contact your local government or post office. 

We pack our prints very carefully to protect them during mailing, but it is still possible for some damage to occur during delivery, so please check the contents of the mailing tube when it is delivered to you before signing on the receipt form. If you find that the contents is damaged, please contact us with photos, keep the packaging as it was when it arrived, and immediately contact your local delivery company for a damage appraisal. You should then wait to receive further instructions from us and the delivery company. The contents of our package tubes is always insured, however to ensure we can claim any losses on insurance, it is important to follow the above procedure to allow us to adequately file a claim.

If you have any questions about shipping and delivery, please feel free to email us at info@pardicolor.org.